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Copastur is a corporate travel agency that brings travel, events, mobility, expense management and technology together in a single ecosystem. For over 50 years, it has helped companies cut costs, strengthen compliance and turn corporate mobility into a competitive advantage.
Strategic solutions
to move your business forward
Corporate travel is no longer just about getting people from one place to another. Today it connects technology, cost control, compliance and data intelligence to turn corporate mobility into a competitive advantage.
Find out how to optimize the way you manage your travel
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High end travel and exclusive experiences, personally curated for clients who look for sophistication and distinction.
Consultative service and customer experience in corporate travel management
Copastur records an NPS of 85 points and a CSAT of 94%, indicators that show, respectively, how willing clients are to recommend the company and how satisfied they are with the services provided. The results reflect an approach that combines consultative service, technology and a human touch to understand the needs of each business, support travelers and contribute to more efficient operations.
The company combines specialized expertise, technology solutions and personalized service to improve the customer experience (CX) at every stage of corporate travel management. More than resolving requests, the aim is to anticipate needs, identify opportunities for improvement and align services with each company’s objectives.
Explore C+ News for content on customer experience, innovation and strategies to evolve corporate travel management.
TRIPCARE
AI powered risk management platform for corporate travel
TripCare is the Copastur platform for corporate travel risk management, built to strengthen Duty of Care, protect travelers and support companies in real time decisions.
With artificial intelligence, continuous monitoring and specialized support, TripCare follows the whole traveler journey, spots risks, raises safety levels and gives travel managers and companies more control, compliance and agility.
TECHNOLOGY
: your corporate trip in a single place




The C+ SuperApp is the Copastur solution for corporate travel management, bringing bookings, expenses, mobility, alerts and trip information together in one app.
- Efficiency: less rework and faster reimbursements
- Autonomy: thousands of active users across Latin America
- Safety: Duty of Care alerts in real time
- Integration: bookings, expenses and mobility connected
More autonomy for the traveler. More control for the company.
Available on the App Store and Google Play:
ESG& Positive Impact
Sustainability strategy applied to corporate mobility and events
Biosfera Copastur runs an ESG strategy applied to corporate travel management, corporate mobility, corporate events and experiences. Our initiatives bring together sustainability, governance, social responsibility and innovation to help companies reduce environmental impact, strengthen compliance, manage risk and create value for employees, clients, partners and communities. This commitment guides our decisions, drives continuous improvement and supports a more responsible management of travel, mobility and corporate events.
Have a question?
We gathered the most common questions to help you find
the information you need in a simple and fast way.
Corporate travel management is the planning, organization and monitoring of the trips that a company’s employees take for work. It involves bookings, travel policies, approvals, expenses, traveler support, cost control and results analysis.
Copastur integrates these activities through specialized consulting, technology, data intelligence and human-centered service. With more than 50 years of experience, it connects different services and solutions to help companies manage travel with more control, efficiency and visibility.
To reduce corporate travel costs, a company needs to combine planning, a travel policy, supplier negotiation and continuous analysis of expenses. Booking early when possible, tracking deviations and reviewing indicators helps identify savings opportunities without looking only at the lowest price.
Copastur supports this management with consulting, Business Intelligence, Analytics and technology solutions that increase visibility into spending. The goal is to help the company make better-grounded decisions and align travel investments with business needs.
Choosing a corporate travel agency should take into account its ability to control expenses, manage internal policies, integrate technology, provide specialized service and supply information for strategic decisions. It is also important to evaluate the company’s experience, the reach of its operation and the support available during trips.
Copastur combines consultative management, technology, data intelligence and 24-hour service. Its work integrates the different needs of corporate mobility, making it possible to evaluate trips, expenses, service and indicators according to each organization’s reality.
A specialized agency helps centralize bookings, organize processes, track expenses, negotiate with suppliers and support travelers. When these processes are integrated, the company gains visibility into spending, improves tracking of internal policies and reduces its reliance on manual tasks.
Copastur brings together multiple solutions to connect travel, mobility, expenses, technology, events and data intelligence. This approach makes it possible to handle travel management in an integrated way, instead of administering each step as an isolated activity.
An effective corporate travel policy sets rules for bookings, approvals, transportation, accommodation, expense limits, expense reporting and exceptional situations. It should reflect the company’s budget, goals and operational needs, and be communicated clearly to employees.
Copastur can support travel policy management with consulting, technology and indicator tracking. Combining these resources helps identify deviations, increase operational visibility and support corporate governance.
Controlling corporate travel expenses depends on standardized processes, approval rules and tracking of spending before, during and after trips. Integrating bookings, expenses and reports also makes it easier to spot inconsistencies and analyze the budget.
Copastur connects travel management to expense solutions and data intelligence, allowing companies to track indicators and gain a more organized view of the operation. Available features vary according to the solutions adopted and the scope contracted.
Technology improves corporate travel management by centralizing information, automating steps, supporting approvals and making it easier to track costs and policies. Integrated platforms also help reduce rework and give managers data to evaluate the performance of the operation.
Copastur brings together solutions such as the C+ SuperApp, TravelHub, Analytics tools and Zuri artificial intelligence. These resources support the integration of processes and information, while specialists follow the needs of clients and travelers.
Employee safety on corporate trips requires planning, up-to-date information about travel, service channels and procedures for emergency situations. The company also needs to define how to monitor risks and communicate guidance to travelers.
Copastur works with the concept of Duty of Care, which covers a company’s care and responsibility toward its travelers. Available resources include C+ TripCare, focused on corporate travel risk management, as well as support structures that help respond to unexpected events.
Managing corporate travel across different countries requires coordinating suppliers, policies, currencies, systems, local requirements and service across different time zones. To maintain governance, it is important to consolidate indicators and give managers a regional view of the operation.
Copastur LATAM connects regional strategy and local execution to support companies with operations in Latin America and the Caribbean. Its structure includes booking platforms, consolidated reports, policy integration and specialized 24-hour service, according to the scope of the contracted operation.
24-hour service lets travelers and companies seek support outside business hours, including in the event of flight changes, accommodation changes and emergencies. The availability of this support helps coordinate responses and reduce the impact of unexpected events during a trip.
Copastur offers specialized 24-hour service to support clients and travelers. Copastur 24Ours is focused on continuous support and on handling situations that may affect the traveler’s journey, according to the channels and services included in the contracted operation.
Brand experience is the creation of experiences that bring a brand closer to its audiences through planned interactions. These experiences can happen at events, activations, gatherings, live marketing campaigns and other initiatives that connect the brand with people.
Aquarela Agência works with corporate events, live marketing and brand experiences, combining planning, production and management to align each initiative with the company’s goals.
A brand experience agency plans and delivers experiences that bring brands closer to clients, employees and partners. Its work may involve defining goals, developing the concept, production, supplier management, budget control, logistics coordination and tracking of results.
Aquarela Agência brings these skills together in one integrated operation. Its work includes corporate events, conventions, leadership meetings, incentive programs, live marketing and brand experiences.
A corporate events agency organizes the steps needed to hold business gatherings such as conventions, leadership meetings, launches, training sessions and relationship events. This involves planning, scheduling, budget, suppliers, production and monitoring of the execution.
Aquarela Agência follows the different stages of a project, integrating planning and production with supplier management and indicators. The work starts by understanding the company’s goals in order to guide execution decisions.
Corporate events are gatherings organized to meet business goals, such as informing, training, recognizing teams or strengthening relationships. Live marketing covers actions of direct interaction between a brand and its audience. Brand experience is a broader concept that considers the experience built across different touchpoints with the brand.
Aquarela Agência works across all these fronts through the planning and production of events, live marketing actions and brand experiences aligned with the goals of each project.
To organize a corporate convention, you need to define the goals, audience, key messages, format, budget and success indicators. Then you plan the venue, program, suppliers, technical resources and attendee logistics.
Aquarela Agência plans and produces conventions and leadership meetings, integrating schedule, budget, suppliers and execution to keep the project aligned with the company’s priorities.
The return on investment of a corporate event should be assessed according to the goals set before it takes place. Depending on the initiative, indicators may include attendance, satisfaction, engagement, generation of business opportunities and results related to the purpose of the gathering.
Aquarela Agência considers indicators in the planning and monitoring of events, helping companies evaluate the performance of their initiatives. The choice of metrics should reflect the purpose of the event and the results the organization wants to achieve.
A brand activation starts by defining the audience, the goal and the message the company wants to convey. The experience needs to be relevant to people, consistent with the brand’s positioning and planned so that results can be evaluated.
Aquarela Agência develops live marketing actions and brand experiences, connecting strategy, production and execution. The format and indicators are defined according to the goals and characteristics of each project.
An incentive trip requires defining the program’s goals, participation criteria, budget, destination and the experiences to be offered. It is also necessary to organize bookings, accommodation, transportation, communication with participants and monitoring of the execution.
Copastur works with incentive programs and personalized experiences, connecting planning and logistics according to the needs of the project. When the initiative includes event production or brand experiences, these fronts can also be considered in the scope.
Controlling an event budget depends on a defined scope, realistic estimates, tracking of payments and supplier management. It is also important to record changes and assess their financial impact before approving them.
Aquarela Agência works with integrated management of suppliers, budget and schedule. This organization helps track the planned resources and gives more visibility into the decisions made during the project.
Yes. A project can integrate event production with the organization of flights, accommodation and transportation for participants, as long as these services are included in the contracted scope. This coordination helps align schedules, operational needs and the program.
Biosfera Copastur brings together expertise in corporate travel management and event production. Integrating these fronts makes it possible to plan mobility and experience needs according to the goals of each initiative.
An international exchange program lets you study and experience another culture in a country different from your own. The format can include language courses, high school, undergraduate studies and executive programs, depending on each participant’s goals and requirements.
Change Programs offers guidance on choosing the destination and the educational institution, as well as support with enrollment, documentation and preparation. The support covers the stages of the exchange, according to the program and services contracted.
The cost of an exchange varies according to the country, the educational institution, the length of the program, the type of accommodation and the time of year of the trip. The budget should also include airfare, food, transportation, insurance, documentation and personal expenses.
To estimate the investment, it is important to compare the total cost of the available options, not just the course fee. Change Programs can guide the choice of programs and destinations according to the participant’s goals, available time and budget.
The types of exchange include language courses, high school, undergraduate studies and executive programs. Each format serves different goals, such as developing language skills, expanding academic training, gaining international experience or supporting professional development.
Change Programs offers guidance for international study and development programs. The choice depends on the participant’s profile, admission requirements, desired length and academic or professional goals.
Choosing the country should take into account the goal of the program, the language, the budget, the length of stay, the available institutions and the entry requirements. It is also worth considering lifestyle, accommodation options and opportunities to experience the local culture.
Change Programs helps define the destination and the educational institution, taking into account each participant’s needs and goals. This guidance helps compare alternatives before making a decision.
Whether you can study and work during an exchange depends on the country’s immigration rules, the type of visa and the specific conditions of the program. Not all courses or visas allow paid work, and the rules may vary according to the student’s situation.
Before signing up for a program, you need to confirm the official conditions that apply to the destination. Change Programs offers guidance on choosing the program and planning the paperwork, but authorization to work depends on the rules of the competent authorities.
To choose a language course abroad, it is important to assess the participant’s current level, the learning goal, the length, the methodology and the educational institution. The destination, accommodation and opportunities to practice the language should also be considered.
Change Programs guides the choice of destinations, institutions and programs according to each participant’s goals. The recommendation should take into account the student’s profile and the specific conditions of each course.
The required documents vary according to the destination, the participant’s nationality, the length of stay and the type of program. They may include a passport, visa, acceptance letter from the institution, proof of funds, insurance and other documents required by local authorities.
Change Programs offers support with visas, documentation and enrollment, helping organize the preparation steps. Requirements and deadlines should be confirmed against the official guidelines of the destination country.
When choosing an exchange agency, evaluate the quality of the guidance, the variety of programs, the knowledge of destinations and the support offered during enrollment and documentation. It is also important to understand which services are included and how support works during the program.
Change Programs offers specialized guidance from choosing the program to returning to Brazil. Its work covers language courses, high school, undergraduate studies and executive programs, according to the options available.
Support may include guidance on choosing the program, defining the destination, enrollment, documentation and preparing for the trip. During the exchange, support depends on the services included in the contracted format; after the program, it may involve guidance on wrapping up the experience and returning home.
Change Programs follows the different stages of the exchange, from initial planning to the return to Brazil. Before signing up, it is important to confirm the service channels and the services included in the chosen program.
An exchange focused on your career should be aligned with the skills you want to develop, such as language proficiency, academic training, intercultural communication and international experience. The choice should also consider the institution, the length, the admission requirements and how the program relates to your professional goals.
Change Programs offers guidance on academic and executive programs, helping evaluate options compatible with the participant’s development goals. The ideal program is the one that combines clear goals, feasible conditions and a relevant learning experience.
Organizing travel for e-sports teams requires coordinating flights, accommodation, transportation, competition schedules and the needs of players and the coaching staff. Planning should take into account the tournament calendar and the time needed between arrival, preparation and competitive commitments.
Buffly specializes in sports travel and team logistics. Its work includes planning transportation, coordinating accommodation, managing operational needs and providing support during the trip, according to the contracted scope.
Travel logistics for e-sports tournaments begin with gathering dates, venues, the number of participants and competition schedules. Next, flights, accommodation, local transportation and needs related to equipment and the team’s schedule are coordinated.
Buffly organizes travel for teams and delegations taking into account the training and competition calendar. The goal is to make travel predictable and let participants focus on preparing for the tournament.
Planning an international trip should consider passports, applicable visas or authorizations, flights, connections, accommodation, local transportation and competition dates. You also need to check the rules for transporting equipment and allow enough time for travel.
Buffly can coordinate the logistical aspects of the trip according to the competitive calendar and the team’s needs. Immigration requirements and transport rules should be confirmed with the authorities and suppliers responsible.
To organize flights and accommodation, you need to consolidate the list of participants, dates, match venues and the individual or collective needs of the team. The choice should consider schedules, hotel location, transportation to the event and the available budget.
Buffly coordinates travel for teams and delegations, taking into account the needs of players, coaching staff and support staff. Integrated organization helps align bookings and travel with the tournament schedule.
Transporting computers, peripherals and other equipment requires advance planning, an inventory of items and a check of airline and transport service rules. Weight, dimensions, fragility, batteries and the need for special packaging can all affect the operation.
Buffly includes the management of sports equipment and special cargo transport in its logistics work. The specific conditions for computers and peripherals should be checked before the trip, according to the equipment and suppliers involved.
When a team competes in different locations, you need to consolidate the calendar, plan connections between stages and coordinate flights, accommodation and local transportation. Planning should also account for possible schedule changes and the intervals between commitments.
Buffly can support the logistical coordination of multi-stage trips, taking into account the training and competition calendar. Planning ahead helps maintain visibility into the team’s travel and operational needs.
Cost control starts with a budget that covers flights, accommodation, transportation, equipment and other planned expenses. Consolidating information by competition and tracking variations makes it possible to compare alternatives and better plan future trips.
The logistics organization supported by Buffly helps structure the needs of the trip and coordinate the planned services. Financial control should be followed through indicators and criteria defined by the sports organization.
The organization should consider the needs of all participants, including arrival times, accommodation, transportation and specific commitments. It is also important to consolidate each member’s information to avoid discrepancies in bookings and difficulties during the operation.
Buffly coordinates travel for teams, delegations and coaching staff, taking into account the particularities of each group. Integrated planning helps align logistics with the calendar and the participants’ needs.
The main precautions include checking documents and entry requirements, confirming the rules for transporting equipment, planning connections, arranging accommodation and considering competition schedules. It is also important to keep participant information up to date and plan procedures for schedule changes.
Buffly supports the logistical planning of sports travel, coordinating the services included in the operation. Entry requirements for each country and the conditions for transporting equipment should be confirmed with the authorities and suppliers responsible.
The choice should consider experience with group travel, the ability to coordinate different services, planning according to the competitive calendar and support during the operation. It is also worth checking how needs for equipment transport, accommodation and team travel are handled.
Buffly works with sports travel and logistics for athletes, teams and delegations. Its approach is to coordinate the operational needs of the trip so participants can focus on preparation and competitive performance.
A premium trip is planned to meet the traveler’s preferences, with attention to the choice of destinations, accommodation, experiences and the organization of the itinerary. Its differentiator lies in curation, personalization and care for details, not just in the price of the services.
Goya Travel creates personalized high-end trips, combining consultative service, destination selection and experiences aligned with each client’s profile.
Planning a personalized luxury trip starts with understanding the traveler’s profile, budget, dates and desired experiences. From that information, the destination, accommodation, transportation and activities that make up the itinerary are defined.
Goya Travel offers specialized curation and tailor-made planning, taking into account each client’s interests and pace. The goal is to organize the different elements of the trip in a way that is consistent with the traveler’s expectations.
When choosing a luxury travel agency, it is important to assess its ability to personalize itineraries, its knowledge of destinations, the quality of its service and how it handles details. It is also worth confirming how support works during the trip and which services are included in the proposal.
Goya Travel works with personalized curation, consultative service and the planning of high-end experiences. Its work takes into account the client’s preferences from the choice of destinations to the organization of the trip’s services.
A luxury trip usually prioritizes high-end services and experiences. A personalized trip, on the other hand, is planned according to the traveler’s preferences, interests, pace and needs. The two approaches can be combined, but a personalized experience does not necessarily depend on choosing the most expensive services.
Goya Travel creates tailor-made itineraries, combining curation and planning so the trip reflects the client’s profile, whether in well-known destinations or in less conventional experiences.
To build an exclusive international itinerary, you need to define the traveler’s interests, the time available, the budget, the priority destinations and the type of experience desired. The organization should also consider the sequence of travel, accommodation and the pace of each stage.
Goya Travel offers specialized curation to select destinations, hotels and experiences aligned with the client’s preferences. The itinerary is structured in a personalized way, taking into account the details that make sense for each trip.
The choice of exclusive experiences depends on the destination, the time of year, personal interests and the availability of services. Possibilities may include cultural experiences, gastronomic experiences, nature-related activities and other ways of getting to know a place in a more personalized way.
Goya Travel curates experiences according to the traveler’s profile. Availability and access conditions are checked during planning, according to the destination and the suppliers involved.
Concierge service for premium travel offers personalized assistance to organize requests related to the trip and make it easier to coordinate services. The scope may include bookings, itinerary adjustments and support for specific requests, according to the contracted format.
At Biosfera Copastur, iLume Concierge is focused on serving senior leadership and on requests that call for speed, discretion and personalized follow-up. Goya Travel, in turn, concentrates its work on curating and planning high-end trips. Services should be contracted according to each client’s needs.
Yes. A personalized trip can combine different options for accommodation, tours, activities and experiences, according to the traveler’s profile, dates and budget. Availability depends on the destination, the season and the conditions of the suppliers.
Goya Travel offers curation to select hotels, destinations and experiences aligned with the client’s preferences. The proposal is to organize these elements in an integrated way to build an itinerary consistent with each traveler’s style.
Support during a premium trip may include guidance on the itinerary, monitoring of bookings and assistance with changes or emergencies. Before signing up, it is important to confirm the contact channels, service hours and the scope of the service.
Goya Travel provides specialized service during the trip and 24-hour support for changes and emergencies, according to the brand’s institutional material. Specific conditions should be confirmed in the contracted proposal.
A luxury trip for a special occasion starts with defining the reason for the trip, the dates, the budget and the desired experiences. The choice of destination, accommodation and activities should consider the travelers’ profile and the meaning of the occasion.
Goya Travel can create a personalized itinerary, combining curation of destinations, hotels and experiences according to the client’s preferences. Planning takes the details of the trip into account to organize an experience aligned with each person’s expectations.